PRIVACYPOLICY

1. WHAT WE COLLECT

When you visit our site or use our services, we may collect:

• Personal Information: Name, email, phone number (via contact form)
• Chat Data: User-submitted queries and chatbot interactions
• Technical Data: Browser type, IP address, device, timestamps

2. HOW WE USE YOUR INFORMATION

Your information is used to:

• Respond to inquiries
• Improve chatbot performance and website features
• Communicate about services or promotions (if opted in)
• Maintain internal security and logs

3. DATA SHARING

We do not sell, rent, or share your personal data with third parties unless required for legal compliance, fraud prevention, or internal operations using secure, vetted tools (e.g., Make.com, Google Workspace).

4. AI CHATBOT

Our chatbot is powered by third-party large language models (LLMs). Conversations may be logged to improve accuracy and service quality. Do not submit sensitive or confidential personal data through the chatbot.

5. COOKIES

We may use cookies for analytics, performance tracking, and improving user experience. You can manage cookie settings via your browser.

6. SECURITY

We implement standard data protection practices, including HTTPS encryption, role-based access control, and routine audits of access logs.

7. INTERNATIONAL USE & GEOGRAPHIC RESTRICTIONS

We do not offer services to individuals in the European Union or EEA due to limitations under the European AI Act. If you are located in the EU, do not use this website or its services.

8. YOUR RIGHTS

You may request:

• Access to the personal data we store
• Deletion of your data (unless required by law)
• Correction of inaccurate data

Send requests to: sales@wrightflow.ai

9. UPDATES TO THIS POLICY

This privacy policy may be updated periodically. Your continued use of the site constitutes your acceptance of any changes.